My IWC
In 1903, the Schaffhausen-based watchmaker introduced the “Probus Scafusia” quality mark, which became a symbol of the Swiss watchmaker's ongoing commitment to precision and reliability. Today, it is engraved on the crown and rotor of all IWC watches and symbolizes the highest quality standards. After the opening of a new factory building in the year of its 150th anniversary, the company decided to renew its commitment to customers. My IWC will extend your international limited warranty on IWC products from two to eight years. Any customer can become a member, including those who have purchased an IWC watch within the last two years.
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Cartier care
This is the name of the new client digital platform that provides access to a wide variety of services, including personalization. Starting November 12, you can register your new watch on the Cartier Care platform and receive an extended International Limited Warranty (International Limited Warranty) of up to 8 years for the entire model range, or extend an existing warranty period. In addition, Cartier Care will offer the customer an exclusive service to keep the watch in perfect condition and extend its lifespan. Free technical diagnostics will be available in the boutique.
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Careprogram, Jaeger-LeCoultre
In May, the Jaeger-LeCoultre manufactory launched a Careprogram aimed at providing services to the watch industry. “We can proudly say that the Careprogram is an integral part of the home's value system that will foster long-term customer relationships,” commented Catherine Renier, CEO of Jaeger-LeCoultre. The program will operate on a special online platform and, after registration, will offer buyers useful personalized information, recommendations and services. Members of the program also have an international limited warranty of up to 8 years on all watches and watches.
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Personalized services will be available to their owners after registration for the entire life of the watch. In the boutique, you can undergo functional diagnostics, choose a strap and apply engraving. Online, you can get expert advice on each specific watch model, as well as use pre-configured digital tools for personalizing and caring for your watch. Careprogram works in 12 languages, including Russian.>
